Shipping Policy

1. Shipping coverage

We currently ship orders within the United States only. International shipping is not available at this time.

2. Order processing time

Orders are typically processed within 1–2 business days, Monday through Friday, excluding public holidays. Orders placed after 5:00 PM (Eastern Time) are generally processed on the next business day.

3. Estimated delivery time

After an order is shipped, estimated delivery time is usually 3–4 business days. Delivery times may vary based on destination, carrier operations, weather conditions, or other factors beyond our control.

4. Shipping carriers

• USPS
• UPS

Carrier selection may vary depending on order details and delivery location.

5. Shipping costs

We offer free standard shipping on all orders shipped within the United States. No additional shipping charges are applied at checkout.

6. Taxes

Sales tax may apply to orders depending on the shipping destination and applicable state or local tax regulations.

Any applicable taxes will be calculated and displayed at checkout before payment is completed. Prices shown on product pages do not include taxes unless explicitly stated.

7. Order tracking

Once an order is shipped, a confirmation email with tracking information will be sent to the email address provided at checkout.

8. Shipping delays

Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier disruptions, or periods of high order volume.

9. Incorrect or incomplete addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

10. Contact information

PISARENKO HORIZON LLC
1014 SOUTH 2ND STREET, Louisville, KY 40203, United States
Phone: +1 463-227-6391
Email: support@pisarenk.com
Website: https://pisarenk.com